Name and address of the company:
Rhine Munich Opco GmbH
Konrad-Adenauer-Ufer 5-7
50668 Cologne
Germany
T: +49 221 973056-0
Domain: www.mercure-hotel-muenchen-sued-messe.de
E-Mail: mercuremuenchenmessesued@eventhotelgruppe.de
Introduction
Rhine Munich Opco GmbH endeavors to make its website https://www.mercure-hotel-muenchen-sued-messe.de accessible in accordance with the Barrierefreiheitsstärkungsgesetz (BFSG). This declaration on Accessibility applies to the website https://www.mercure-hotel-muenchen-sued-messe.de.
Status of compatibility with the requirements
The website https://www.mercure-hotel-muenchen-sued-messe.de is partially compatible with the Accessibility Improvement Act (BFSG) due to the following incompatibilities and exceptions.
Non-accessible content
The content listed below is not barrier-free for the following reasons:
- PDF documents: Some of our PDF documents are not barrier-free. We are working on adapting these as quickly as possible or providing accessible alternatives.
- Videos: Some of our embedded videos do not currently have subtitles. We will endeavor to add subtitles to all videos in the future.
- Images without alternative text: Some images on the website have no alternative text. We check and update this content on an ongoing basis.
- Forms without labels: Some of the forms used do not offer the option of defining labels. These will be replaced by other solutions in the future.
Barriers due to economic unreasonableness
Some barriers on our website cannot be removed in the short term for reasons of economic reasonableness. These include:
- Complex interactive applications: Certain interactive applications and special features on our website require significant financial and human resources to make them fully accessible. We are constantly looking at ways to improve, but due to the high costs involved, we cannot remove all barriers immediately.
- Booking engine
- Externally integrated ratings
- Externally integrated scripts, e.g. for the recommendation of local activities
- Barrier weaknesses in the technologies and frameworks we use (Wordpress submenu, Divi Builder and additional modules)
- Historical content: Older content that was created before the current accessibility guidelines came into force may not be fully accessible. Subsequent adaptation of this content would require disproportionately high expenditure. However, new content is created according to the current standards.
Accessibility statements for external content
- Dialogshift (chatbot)
Report barriers, feedback and contact details
Have you noticed any barriers to accessing content on https://www.mercure-hotel-muenchen-sued-messe.de? Then you are welcome to contact us. We look forward to your feedback and will endeavor to remove the reported barriers as quickly as possible within the scope of technical and economic possibilities. Please let us know which page and which function you have encountered barriers on. Simply copy the link from the address bar of your browser. You can report barriers to us in the following ways:
- Contact form: www.mercure-hotel-muenchen-sued-messe.de/barriere-melden
- E-mail: mercuremuenchenmessesued@eventhotelgruppe.de
Enforcement body
If you do not receive a satisfactory response to communications or inquiries to Accessibility, you can contact the Enforcement Body. The enforcement body will support you in asserting your rights.
Address of the enforcement body:
- Information and Technology North Rhine-Westphalia
Mauerstraße 51
40476 Düsseldorf - Phone: 0211 9449-01
- Fax: 0211 9449-8000
- E-mail: poststelle@it.nrw.de
Market surveillance authority
The contact details of the responsible market surveillance authority are as follows:
- Information and Technology North Rhine-Westphalia
Mauerstraße 51
40476 Düsseldorf - Phone: 0211 9449-01
- Fax: 0211 9449-8000
- E-mail: poststelle@it.nrw.de
Date of preparation of this declaration on Accessibility
This declaration was created on 05.06.2025. The verification of compliance with the requirements is based on an audit report on the digital Accessibility carried out by Equalize Digital (https://equalizedigital.com).
This declaration on Accessibility has been prepared with the utmost care and is regularly updated to meet current requirements and standards. Nevertheless, errors cannot be completely ruled out. If you find any errors in this statement, please send us a short feedback via the Barriers Reporting functionality as listed in this document.
This document was last updated on 26.06.2025